Aircall
Cloud phone system for support teams with AI call summaries and CRM integration
4.3/ 5
2014
PaidEssentials at $30/user/month, Professional at $50/user/month API web ios android mac windows
Visit AircallAbout Aircall
Aircall is a cloud-based phone system designed for customer-facing teams. It provides AI-powered call summaries, transcription, sentiment analysis, and deep CRM integrations to help support and sales teams manage calls more effectively.
Key Features
- AI call summaries
- Call transcription
- Sentiment analysis
- IVR
- CRM integrations
- Call queuing
- Warm transfer
Pros
- Easy to set up
- Strong CRM integrations
- Good AI features
- Reasonable pricing
Cons
- Minimum 3 users
- Limited advanced analytics
- International calling costs extra
Tags
cloud-phonecall-centercrm-integrationai-summaries
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