Crisp
All-in-one customer messaging platform with AI chatbot and shared inbox
4.2/ 5
2015
FreemiumFree for 2 seats, Pro at $25/month/workspace, Unlimited at $95/month/workspace API web ios android mac windows
Visit CrispAbout Crisp
Crisp is a customer messaging platform offering live chat, chatbot, shared inbox, and knowledge base in one tool. Its AI-powered MagicReply generates contextual responses based on previous conversations and knowledge base articles, helping support teams respond faster.
Key Features
- AI MagicReply
- Live chat widget
- Shared inbox
- Knowledge base
- Chatbot builder
- Video calls
- CRM integration
Pros
- Generous free plan
- All-in-one platform
- Good AI replies
- Affordable pricing
Cons
- Limited on free tier
- Chatbot builder is basic
- Fewer enterprise features
Tags
live-chatchatbotshared-inboxmessaging
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