Dialpad
AI-powered cloud communication platform with real-time transcription and coaching
4.3/ 5
2011
PaidStandard at $23/user/month, Pro at $35/user/month API web ios android mac windows
Visit DialpadAbout Dialpad
Dialpad is an AI-powered cloud communications platform offering phone, messaging, video, and contact center features. Its real-time AI provides live transcription, post-call summaries, sentiment analysis, and coaching suggestions during calls, making it ideal for remote teams.
Key Features
- Real-time transcription
- AI call summaries
- Sentiment analysis
- Coaching suggestions
- Video conferencing
- Contact center
- IVR builder
Pros
- Affordable pricing
- Excellent real-time AI
- Unified communications
- Good for training
Cons
- Contact center costs extra
- Limited CRM integrations on basic
- Call quality varies by region
Tags
call-centercloud-communicationsreal-time-aitranscription
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