Document360
AI-powered knowledge base platform with Eddy AI for contextual conversational search
4.4/ 5
2017
PaidFree for 1 user, Standard at $149/project/month, Professional at $299/project/month API web
Visit Document360About Document360
Document360 is a purpose-built knowledge base platform for both internal and customer-facing documentation. Its Eddy AI provides contextual conversational search that remembers previous queries. AI features include auto-generating FAQs from articles, creating guides from videos, and visual data representations.
Key Features
- Eddy AI conversational search
- Auto-FAQ generation
- Video to guide conversion
- Category manager
- SEO optimization
- Analytics
- Workflow and approvals
Pros
- Purpose-built for knowledge bases
- Excellent AI search
- Both internal and external
- Strong analytics
Cons
- Expensive for small teams
- Limited free tier
- Learning curve for advanced features
Tags
knowledge-basedocumentationai-searchself-service
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